Midsomer Norton Local Law Firm Thatcher + Hallam pass Lexcel assessment for the 10th year running
By lauren martin
2nd Aug 2022 | Local News
Thatcher + Hallam are pleased to announce that they have passed Lexcel accreditation for the 10th year running, with their strongest ever assessment scores and a high level of compliance against the standards.
Lexcel is a legal practice quality mark, introduced by The Law Society, which indicates whether a law firm has achieved sufficient quality for matters including client care, compliance and practice management.
"Best ever annual Lexcel assessment"
William Weller, Managing Partner at the firm, said, "I am extremely proud of the talent and dedication from all of our staff who continue to ensure high standards of client care, case management and skill, and that we remain part of the Lexcel quality accreditation scheme."
The review indicated that Thatcher + Hallam has managed it's response to the pandemic in an impressive way, and it also highlighted that a focus on areas of risk, such as cybercrime and money laundering, was being well managed.
"The annual Lexcel assessment is our opportunity to demonstrate that we meet the highest customer care and management standards. This is something we take pride in day in day out and I am grateful to all the team for their efforts in ensuring this happens, but also that we could demonstrate it during the accreditation process," added William. "We are also pleased that the review summarised that the communication, support and flexible approach to working that we have in place across the organisation was obvious. This way of working is key in ensuring our staff are well looked after and that our clients receive the best possible service from the team."
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